Privacy Policy

This Privacy Policy governs the manner in which flight.co.tz (DGM Aviation Software ltd.) collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the flight.co.tz website or app (‘App’). This privacy policy applies to the App and all products and services offered by flight.co.tz.

Personal identification information

We may collect personal identification information from the User in a variety of ways, including, but not limited to, when a User engages with our App, register on the App, place a reservation, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, this might mean it will prevent them from using App services. To protect the User from fraud, the App will monitor the input and behaviour of the User by screen input recording technology; however, vulnerable information such as credit card details will not be stored by the screen recording system.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our App, such as the operating system and the Internet service provider utilised and other similar information. Web browser cookies Our App may use ‘cookies’ to enhance the User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we use collected information

flight.co.tz may collect and use Users personal information for the following purposes: To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalise user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided by our App. To improve our App - We may use feedback you provide to improve our products and services. To process payments - We may use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, contest, survey or other App feature - To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our App.

How we protect your information

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored for the use of the App. Sharing your personal information We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. The User data may be also submitted to hotels, airlines and payment processors if required to complete a reservation or service.

Third party Web Apps

Users may find advertising or other content on our App that link to services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our App. In addition, these website or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other websites, including websites which have a link to our App, is subject to that website own terms and policies.

Changes to this privacy policy

flight.co.tz has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this App, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at: contact@flight.co.tz DGM Aviation Software Jawakhel Towers Dubai, UAE

Data Deletion Policy

For our Data Deletion Policy, please follow https://flight.co.tz/en/data-deletion-policy

This document was last updated on 07/06/2017